Our team of catering professionals is available to assist you with planning every aspect of your event. Should you desire a customized menu for your event, we will be happy to meet with you to create a unique menu.
Please contact us to make an appointment to create your perfect event.
Phone Number: (903) 566-7244
Your Sodexo Catering Team
EVENT LOCATION RESERVATION
You must make arrangements to secure a location for your event. Whether your event will be taking place on or off campus, you will need to officially “reserve” the space in order for us to be permitted to serve you in this location. To reserve a room for an event, please contact Vicky Bond, Director of Scheduling and Conference Services at (903) 565-5888 or email at firstname.lastname@example.org.
EVENT TABLES, CHAIRS & OTHER EQUIPMENT
You must make arrangements to secure tables, chairs and other equipment you may need for your event. Please contact Vicky Bond Director of Scheduling and Conference Services at (903) 565-5888 or at email@example.com. to make these arrangements.
EVENT CONFIRMATIONS & GUARANTEES
No less than 3 days from the scheduled catered event, you must sign a Banquet Event Order and provide a Cost Center number or other form of payment. You will also be asked to provide us with a “final” number of guests that will attend your event; the“estimated” number will be used if you don’t know the “final” number. This document will outline the terms of your agreement with our Catering Office and include all event details and requirements, including time, date, location, menu selections, number of attendees, professional services, equipment, and staffing. If you do not provide us with a final number, we use the estimated number.
EVENT CHANGES AND CANCELLATIONS
No less than 3 days from the scheduled catered event, please make us aware of any event changes (including increases or decreases in the number of attendees) or if your event needs to be canceled.
All cancellations or changes must take place at least (2) business days before your function. If you do not contact us with a final count within the (2) business days allowed, we will prepare for the estimated number and charge accordingly. If you cancel or change an event after this deadline, some of the expenses already incurred cannot be absorbed and will have to be billed.All University funded events must provide a Cost Center number 72 hours prior to the execution of your catered event. Accepted forms of payment include Visa, Master Card,American Express, cash, check, purchase order, cost center number. If your group is not a university, college or school:- A deposit of 75% is required two weeks prior to your scheduled event with the balance due on the day of the event.- An administrative fee 18% will be added to your bill.- Sales tax of 8.25% will be added to your bill.If you are a tax-exempt organization:- You must submit a copy of your tax-exemption certificate prior to the date of your scheduled event
Deliveries will be subject to a dollar amount or 10% delivery fee, whichever is greater for all off premise catering.
SERVICE STAFF AND ATTENDANTS
To ensure that your event is a success, catering staff will be provided for all served meals and some buffets. Continental breakfasts, breaks, and receptions are priced for self-service. Buffet style functions are staffed with one attendant for every 25 guest.Served meals are priced on an individual basis.
THE CHARGE FOR EACH STAFF MEMBER IS:
As the host of the catered event, you are responsible for the equipment we have provided for the service of your catered event. The cost to replace any missing ordamaged catering equipment or supplies will be charged to your account. For very large events, specialty equipment may need to be rented at an additional charge.
We provide high quality plastic products serviceware unless otherwise requested. We offer china service for any event at an additional charge.
We will be happy to order, receive, and handle floral arrangements for you. For decorative requests, an additional fee will be determined in accordance with your specific needs.
We provide linens for food and beverage tables at no charge.Please contact Carole Henderson at (903)566-7244 or firstname.lastname@example.org or email@example.com if you would like additional linens or linen napkins. If you would like linen to be placed on guest tables for receptions, breaks, meeting tables and boxed lunches, there will be a $7.00 price fee for each tablecloth. Other tables may be skirted and covered for an additional charge. Specialty linens are available upon request for an additional charge.
FOOD REMOVAL POLICY
Due to health regulations, it is the policy of Flavours by Sodexo that excess food items from events cannot be removed from the event site. Items purchased for pick up should be properly stored prior to the event and removed and disposed of by the host of the event.